Organic-first social media agency
Social media is noisy, overcrowded and unforgiving. For organisations doing meaningful work, the stakes are high.
At Social Firefly, we put organic social at the heart of everything, building the trust and demand that makes your paid activity work harder too. We’re as fluent in reputational risk as we are in what makes people stop scrolling.
Our work is bespoke, strategic and grounded in your objectives. We make social media feel manageable, fun and worth feeling proud of.
Our specialisms: Charity & Non-profits I Health I Sustainability I B2B
More than just strategy
We don’t hand you a plan and disappear. We roll up our sleeves and get stuck in — whether that means managing your whole presence or working alongside your team on the parts that need us most.
Whether you need day-to-day management, a standout campaign or clear-headed thinking when something threatens your reputation online — we’ll make sure your social media is not only seen, but trusted.
Social media strategy
A smart, insight-led plan built around your goals — and the people you’re trying to reach.
Social media management
Creative content that earns attention, builds genuine trust and sparks the kind of conversation that grows communities.
Social media advertising
Data-driven ads on Meta, TikTok, LinkedIn and Spotify that amplify your organic foundations and turn attention into action.
Social training and speaking
Practical, energising training that upskills your team — and gives them the confidence to show up well online.
Why choose Social Firefly?
Founded in 2018 by Mel and James, Social Firefly was built on a different idea of what a social media agency could be. Before founding the agency, both worked in communications at Sussex Police — where reputational risk and crisis communications weren’t a specialism, they were the job. That experience now underpins everything we do: the strategy, the content, the community management and the way we show up for clients when it matters most.
What people say about us
